[section bg=”7507″ padding=”60px”] [/section] [section label=”FAQ Page: Minimal Icons” padding=”60px”] [row label=”Questions” h_align=”center”] [col span=”10″ span__sm=”12″ span__md=”12″ align=”left”] [row_inner label=”Question Wrapper: 1″ style=”collapse”] [col_inner span=”4″ span__sm=”12″ span__md=”12″] [featured_box img=”5886″ pos=”left” margin=”0px 0px 30px 0px”]

Products

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At Kundan jewellery,  we believe in Quality  “If it’s not Excellent,   it’s not at Kundan jewellery!”  is our policy and we stand by it. As such, every product you find at Kundan jewellery, whether it’s for Rs. 500 or Rs. 200,000, is 100% upto the mark.

[/accordion-item] [accordion-item title=”Is your jewellery Gold plated”]

Our all kundan jewelry is 22k gold plated & we Make A+ Copies of Gold jewelry so Nobody can judge easily that its not real Gold. 

[/accordion-item] [accordion-item title=”Do you make custome jewellry”]
  • Yes if you want any design to get made which is not in our products, we will make that for you just send us picture on our Whatsapp and get all the details.
[/accordion-item] [accordion-item title=”Can we change the stones color and design of a product”]

Yes anything will b customized according to your requirements.

 

[/accordion-item] [accordion-item title=”How long the jewelry will keep its color polish ?”]

Jewelry life depends on its frequency of use and how well it is cared for. Therefore, it cannot be estimated that how long the color is going to stay. In our experience, if it is properly cared, its color stays fresh for years. Therefore, for longer jewelry life, avoid water and perfume and always store it in a closed box or Air tight packet.

[/accordion-item] [accordion-item title=”What are Back Order items ?”] [ux_text line_height=”1.3″]

BackOrder means that items are not available in stock and are made to order

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Payment

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No Cash on delivery is not available.

[/accordion-item] [accordion-item title=”Whats the payment Methods ?”]
  • you can pay via Credit / Debit Card
  • or Manually send payment into our bank accounts  
[/accordion-item] [accordion-item title=”What are the Credit Card charges ?”] [/accordion-item] [/accordion] [/col_inner] [/row_inner] [divider width=”100%” margin=”3em” color=”rgb(9, 14, 29)”] [row_inner label=”Question Wrapper: 3″ style=”collapse”] [col_inner span=”4″ span__sm=”12″ span__md=”12″] [featured_box img=”5859″ pos=”left” margin=”0px 0px 30px 0px”]

Delivery

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Delivery Charges Are different for All countries. you will get the exact amount on checkout page after selecting your country

[/accordion-item] [accordion-item title=”is there any custome duty i have to pay while receiving the Shipment ?”]

Custome charges depends on your country, if there are any charges then you have to pay that

Like Bangladesh there is custome duty every time on the shipments from pakistan 

[/accordion-item] [accordion-item title=”is your jewelry come with individual boxes ?”]

No we send products in one box. 

if you need jewelry boxes then you have to let us know so that we can give you the prices for the boxes and shipping charges 

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Location

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We are located in Lahore,Pakistan

Our Workshop Adress is

2nd floor, Rasheed akbar plaza, Walled City, Lahore

[/accordion-item] [/accordion] [/col_inner] [/row_inner] [gap height=”60px”] [row_inner label=”Contact” col_bg=”rgb(244, 244, 244)” h_align=”center” padding=”40px 40px 40px 40px” padding__sm=”40px 20px 40px 20px”] [col_inner span__sm=”12″ align=”center” bg_color=”rgb(244, 244, 244)”]

Still have a question?

Please contact us for more information.

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